Introduction
Welcome to NovaLearn Academy! This Privacy Policy describes how NovaLearn Academy OOO ("NovaLearn Academy", "we", "us", or "our") collects, uses, and shares personal information of users of our website, located at www.novalearnacademy.com (the "Site"), and our online learning platform (the "Platform"). This policy applies to all visitors, users, and others who access or use the Site and Platform (collectively, "Users"). By accessing or using our Site and Platform, you agree to the terms of this Privacy Policy.
Information We Collect
We collect several types of information from and about users, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information. We collect this information when you register for an account, enroll in a course, make a purchase, or contact us directly.
- Account Information: When you create an account, we collect your username, password, and other profile information.
- Course Activity: We collect data about your activity within our courses, such as progress, assignments, quizzes, and forum posts. This helps us personalize your learning experience and track your performance.
- Technical Information: We automatically collect certain technical information when you visit our Site and Platform, including your IP address, browser type, operating system, device information, and browsing behavior. We use cookies and similar technologies to collect this information.
- Communications: We collect information when you communicate with us, such as email correspondence, support tickets, and feedback submissions.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your information to operate, maintain, and improve our Site and Platform, personalize your learning experience, and provide customer support.
- Processing Transactions: We use your payment information to process transactions and fulfill your orders.
- Communicating with You: We use your contact information to send you important notifications, updates, and promotional materials. You can opt-out of receiving marketing communications at any time.
- Analytics: We use technical information and course activity data to analyze trends, track user behavior, and improve our content and services.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We share information with third-party service providers who help us operate our Site and Platform, such as payment processors, hosting providers, and analytics services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Instructors: We share course activity data with instructors to help them improve their courses and provide personalized feedback to students.
- Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties if you give us your explicit consent to do so.
Cookies and Similar Technologies
We use cookies and similar technologies to collect technical information and improve your user experience. Cookies are small text files that are stored on your device when you visit our Site and Platform. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a longer period). You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Site and Platform.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and regular security audits. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely dispose of it.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
- Withdrawal of Consent: If we are processing your information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us at [email protected].
Children's Privacy
Our Site and Platform are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete the information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Site and Platform and update the "Last Updated" date at the top of this policy. Your continued use of our Site and Platform after the posting of changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
NovaLearn Academy OOO
Attn: Data Protection Officer
555 California Street, Suite 100
San Francisco, CA 94104
Email: [email protected]
Phone: (415) 555-0123
Last Updated: October 26, 2025